PRIVACY POLICY

1. Information We Collect

We collect the following types of information:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping and billing addresses, phone number, and payment details.
  • Usage Information: We collect data on how you interact with our Site, including your IP address, browser type, device information, and pages viewed.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your user experience, analyze usage, and track your preferences.

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders, including shipping and billing.
  • To improve our Site, products, and services by analyzing how you use the Site.
  • To send you marketing communications, including special offers, promotions, and newsletters (only if you opt in).
  • To respond to your customer service inquiries or requests.
  • To comply with legal obligations and resolve disputes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who assist with shipping, payment processing, customer service, and other operations.
  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, enforce our Terms, or protect the rights, property, or safety of QUE BAG, our customers, or others.

4. Data Security

We implement industry-standard security measures to protect your personal data. While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal data.

5. Your Rights and Choices

You have the right to:

  • Access and Update Your Information: You can view, correct, or delete your personal information by logging into your account or contacting us.
  • Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe at any time using the link provided in the emails.
  • Cookies: You can control cookie settings through your browser settings. Note that disabling cookies may affect your ability to use some features of our Site.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.

7. Children's Privacy

Our Site is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to have it removed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Effective Date" will be updated accordingly. Please review this policy periodically to stay informed about how we protect your information.